FoodOne

Faq

Frequently Asked Questions

Find answers to common questions about FoodOne.

FoodOne is Nigeria's leading digital marketplace connecting agri-business professionals with verified suppliers for fresh local produce at competitive prices.

Click on "Get Started" or "Register" to create your free account. You can register as a buyer or seller in under 2 minutes.

Creating an account and browsing the marketplace is completely free. Sellers can choose from our pricing plans for additional features.

Sellers undergo a verification process that includes document submission, business confirmation, and background checks to ensure authenticity.

We accept card payments, bank transfers, and USSD through our secure Paystack payment gateway. Pay on delivery is also available.

We partner with reliable logistics providers to deliver products nationwide. Delivery fees start at ₦1,500 and are free for orders above ₦25,000.

Your satisfaction is guaranteed. If you receive damaged or substandard products, you can open a dispute and our resolution team will handle it promptly.

You can track your order in real-time from your orders dashboard. You'll also receive notifications at each stage of the delivery process.

Yes, returns are accepted for damaged or incorrect items. Please contact the seller or open a dispute within 48 hours of delivery.

Register as a seller, complete your profile, submit verification documents, and start listing your products. Visit our seller onboarding page to get started.

Still have questions?

Our support team is here to help you.

Contact Support