Privacy Policy
How Bridge Afrika collects, uses, safeguards, and shares your information.
1. Overview
Bridge Afrika ("we", "us", "our") is operated by Jaynetty Tech Solutions and connects African startup founders with investors, sponsors, and mentors. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and the choices you have. It applies to all visitors, registered users, and anyone who interacts with our platform, whether through the website, mobile interfaces, email, or support channels.
By using Bridge Afrika, you acknowledge the practices described in this policy. If you do not agree with how we handle your information, please do not use the platform.
2. Information We Collect
Information you provide directly:
- Identity & account data: full name, email address, phone number, password (stored salted and hashed), profile photo, and account role (founder, investor, mentor, or admin).
- Founder data: company name, registration number, incorporation jurisdiction, sector, stage, funding history, pitch deck, business plan, financial projections, and team details.
- Investor data: investment mandate, preferred sectors, ticket size, fund or firm affiliation, and accreditation status.
- Communications: messages exchanged with other members, support tickets, and survey responses.
- Verification documents: identity documents, legal filings, and other records submitted for the 4-stage verification process.
Information we collect automatically:
- Device and browser information, IP address, approximate location, and referral source.
- Usage data such as pages viewed, features used, session duration, and interaction events.
- Cookies and similar technologies as described in Section 8.
3. How We Use Your Information
- Create and manage your account and authenticate your identity.
- Facilitate matches between founders, investors, and mentors based on stated preferences.
- Run and record the 4-stage verification process (legal validation, marketing assessment, company setup, investment readiness).
- Send transactional, security, and platform notifications (e.g. match alerts, verification status, messages).
- Provide customer support and respond to inquiries.
- Improve, personalize, and secure the platform through analytics and product research.
- Comply with legal, tax, and regulatory obligations.
4. Legal Bases for Processing
Where applicable law requires a legal basis, we rely on:
- Performance of a contract — to provide the services you request (e.g. account, matching, verification).
- Legitimate interests — to secure the platform, prevent fraud, and improve our services.
- Consent — for optional analytics cookies and marketing communications, which you may withdraw at any time.
- Legal obligation — to retain records and respond to lawful requests.
6. Data Retention
We retain personal data for as long as your account is active or as needed to provide services. When you delete your account, we remove or anonymize your personal data within 30 days, except where we must retain certain records (e.g. verification documents, financial transaction logs) to meet legal or tax obligations, in which case we retain them for up to 7 years.
7. Data Security
We implement industry-standard technical and organizational measures, including encrypted connections (TLS), salted password hashing, role-based access controls, routine backups, and monitoring. While we work hard to protect your data, no online platform can guarantee absolute security, and you acknowledge this inherent risk when using the service.
8. Cookies & Tracking
We use essential cookies required for login and security, plus optional analytics cookies to understand usage and improve the experience. You can manage or disable cookies in your browser settings; disabling essential cookies may affect platform functionality.
9. Your Rights
Subject to applicable law, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict certain processing.
- Withdraw consent at any time (without affecting prior processing).
- Data portability — receive your data in a structured, machine-readable format.
To exercise these rights, contact us at hello@jaynettyafrica.online. We respond within statutory timeframes (generally 30 days).
10. Children's Privacy
Bridge Afrika is intended for users aged 18 and over. We do not knowingly collect personal data from minors. If we learn that we have collected data from a minor, we will delete it promptly.
11. International Data Transfers
Because our community spans multiple countries, your data may be processed outside your home jurisdiction. Where we transfer data internationally, we rely on appropriate safeguards such as standard contractual clauses and provider certifications.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified via email or an in-platform notice, and the "Last updated" date will be revised. Continued use after changes take effect constitutes acceptance of the updated policy.
13. Contact Us
For privacy-related questions or to exercise your rights, contact our Data Protection team:
Email: hello@jaynettyafrica.online
Postal: Jaynetty Tech Solutions, Ibadan, Oyo State, Nigeria